NCAT Annual Report 2023-2024

Announcement - 9 January 2025

The NCAT Annual Report 2023-2024 was tabled in NSW Parliament on 20 December 2024. The report is now available to download from the NCAT website.

NCAT Annual Report 2023-2024  

2023-24 in Review

71,223 Applications lodged

  • 6.8% decrease in applications lodged compared to 2022-2023
  • 616 internal appeals lodged

60.3% Applications lodged online

  • 82.5% of applications in the Consumer and Commercial Division lodged online

104,837 Hearings and other listing events

  • Held in 48 locations across NSW
  • Includes hearings, case conferences, conciliation, directions, expert conclaves, interim orders and mediation sessions

70,666 Matters finalised

  • 7.6% decrease in finalisations compared to 2022-2023
  • Achieved an overall clearance ratio of 99.2%

88 Community consultations, stakeholder group meetings, Tribunal Member and staff training sessions

1.3 million+ Website visits

  • 1,372,331 visits to the NCAT website
  • 3,018,673 pages viewed online
  • 1,730 followers on NCAT X (formerly Twitter)
  • 3,999 e-newsletter subscribers
Last updated:

09 Jan 2025

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