NSW Civil and Administrative Tribunal

Consumers and businesses

NCAT can decide disputes between consumers and businesses, including general consumer claims, motor vehicle and retail lease disputes.

Consumer claims
Consumer complaints up to the value of $100,000 about the supply of goods or services in NSW
Motor vehicles
Complaints about motor dealers or repairers, and motor dealer contract disputes with a manufacturer
Retail leases
Retail lease disputes between a landlord and a tenant of a retail shop in NSW
Agent commissions and fees
Disputes about commissions and fees charged by a licenced agent.
Conveyancing costs
Disputes about conveyancing costs charged by a licensed conveyancer
Uncollected goods
Disputes about uncollected or abandoned goods
Pawnbrokers and second-hand dealers
Disputes about claimed stolen goods in possession of a pawnbroker and second-hand dealer.

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