The NCAT Annual Report 2023-2024 was tabled in NSW Parliament on 20 December 2024. The report is now available to download from the NCAT website.
NCAT Annual Report 2023-2024
2023-24 in Review
71,223 Applications lodged
- 6.8% decrease in applications lodged compared to 2022-2023
- 616 internal appeals lodged
60.3% Applications lodged online
- 82.5% of applications in the Consumer and Commercial Division lodged online
104,837 Hearings and other listing events
- Held in 48 locations across NSW
- Includes hearings, case conferences, conciliation, directions, expert conclaves, interim orders and mediation sessions
70,666 Matters finalised
- 7.6% decrease in finalisations compared to 2022-2023
- Achieved an overall clearance ratio of 99.2%
88 Community consultations, stakeholder group meetings, Tribunal Member and staff training sessions
1.3 million+ Website visits
- 1,372,331 visits to the NCAT website
- 3,018,673 pages viewed online
- 1,730 followers on NCAT X (formerly Twitter)
- 3,999 e-newsletter subscribers
