NCAT Annual Report 2022-2023

Announcement - 8 February 2024

The NCAT Annual Report 2022-2023 was tabled in NSW Parliament on 21 December 2023. The report is now available to download from the NCAT website.

NCAT Annual Report 2022-2023 (PDF, 2.2 MB)

2022-23 in Review

76,437 Applications lodged

  • 8.5% increase in applications lodged compared to 2021-22
  • 712 internal appeals lodged

64.8% Applications lodged online

  • 85.4% of applications in the Consumer and Commercial Division lodged online

93,324 Hearings held

  • Hearings and other listing events were held in 33 locations across NSW
  • NCAT returned to in-person hearings, offering a mix of hearings via telephone, video conference and in-person

76,447 Matters finalised

  • 7.4% increase in finalisations compared to 2021-22
  • Achieved an overall clearance ratio of 100%

80 Community consultations, stakeholder group meetings, Tribunal Member and staff training sessions

1.3 million+ Website visits

  • 1,332,033 visits to the NCAT website
  • 2,839,543 pages viewed online
  • 1,661 followers on NCAT X (formerly Twitter)
  • 3,961 e-newsletter subscribers
Last updated:

08 Feb 2024

Was this content useful?
We will use your rating to help improve the site.
Please don't include personal or financial information here
Please don't include personal or financial information here
Top Return to top of page Top