The NCAT Annual Report 2021-2022 was tabled in NSW Parliament on 17 November 2022. The report is now available to download from the NCAT website.
NCAT Annual Report 2021-2022 (PDF, 3.0 MB)
2021-22 in Review
70,448 Applications lodged
- 0.8% increase in applications lodged compared to 2020-21
- 813 appeals lodged
64.2% Lodged online
- 84.4% of applications in the Consumer and Commercial Division lodged online
91,495 Hearings held
- Hearings and other listing events were held in 9 locations across NSW
- NCAT heard almost all matters heard virtually via telephone or video conference in response to COVID-19
71,192 Matters finalised
- 0.6% increase in finalisations compared to 2020-21
- Achieved an overall clearance ratio of 101.1%
62 Community consultations, stakeholder group meetings, Tribunal Member and staff training sessions
1 million+ Website visits
- 1,002,085 visits to the NCAT website
- 1,611 followers on NCAT Twitter
- 3,956 subscribers to NCAT online alerts and e-newsletters
