Increased use of video conference hearings

NCAT's Consumer and Commercial Division will be conducting more hearings over video.

From 16 August 2021, all tenancy and general matter conciliation and first listings will be held by video or telephone. Parties will have the option to join the video hearing or dial in.

Parties can use their smartphone, computer, laptop or tablet to join the video hearing. They can also dial into the hearing by telephone if they do not have access to another form of technology. Video is preferred because it allows the Member and parties to see each other. 

A group of similar matters will be listed at the same time. Parties should read the hearing notice carefully for important information about how and when to participate in the hearing. In these matters the parties must make contact with the Member in the hearing room. The Member will not be calling the parties.

For more information visit the video conference hearings webpage . If you have any questions please contact the NCAT Registry on 1300 006 228.