Prepare for your hearing
You will need to prepare for your hearing so that you can present the best possible case.
Things to organise before the hearing
It is important to be prepared for the hearing. As soon as you receive the notice of hearing you should start getting ready for the hearing day. Take the time to carefully consider all of the issues and to find your evidence and other documents in support of your case
Gather your evidence
NCAT decides cases on the evidence presented at the hearing. You will need evidence to prove your case and to respond to any issues raised by the other party.
Learn more about the different types of evidence:
- Verbal evidence
- Written evidence including how to prepare a statement
- Documents
- Witnesses
Visit the NSW LawAccess website for suggestions on how to prepare a witness statement and to view an example of a witness statement.
Write down your issues
Make a list of all the issues that are important to you. This will help you organise your case and think about the supporting documents you will use.
Chronology of events
It may be helpful for you and the Tribunal Member to bring a list of the important facts, dates, and events.
Practice presenting your case
During the hearing, it is important to be concise and stick to the facts. Rehearse what you are going to say. This will help you present your case without forgetting any important points and to stay focused on the issues.
Hearing preparation checklist
If your case is managed through NCAT's Consumer and Commercial Division, read the hearing preparation checklist to prepare for your hearing.
Communicating with NCAT and other parties
All communication about a case should be addressed to NCAT Registry. A copy of any correspondence you send to NCAT must also be sent to the other parties to the case, or their representatives. Learn more about communicating with NCAT.
What happens at the hearing?
The Tribunal Member will ask questions about your application, and both parties show their evidence and ask questions of each other. The Tribunal Member may ask that evidence is sworn or affirmed. After each party has given their evidence, the Tribunal Member will make a decision based on the evidence and in accordance with the law. Learn more about what happens on the hearing day.
Access and support
If you need help accessing NCAT and its facilities, particularly for people with mobility issues, hearing difficulties or a non-English speaking background, refer to our Services for people with disability.
If you have any questions about accessing the Tribunal or if you have any special requirements please contact us.
False or misleading evidence
Under section 71 of the Civil and Administrative Tribunal Act 2013 a person must not in any proceedings or application provide any information, or make any statement, to the Tribunal knowing that the information or statement is false or misleading.
