Prepare for your hearing

You will need to prepare for your hearing so that you can present the best possible case.

Things to organise before the hearing

It is important to be prepared for the hearing. As soon as you receive the notice of hearing you should start getting ready for the hearing day. Take the time to carefully consider all of the issues and to find your evidence and other documents in support of your case

Gather your evidence

NCAT decides cases on the evidence presented at the hearing. You will need evidence to prove your case and to respond to any issues raised by the other party.

Learn more about the different types of evidence:

Verbal evidence
Written evidence including how to prepare a statement
Documents
Witnesses

Visit the Legal Aid NSW website for information and tips on how to prepare a statement

Write down your issues

Make a list of all the issues that are important to you. This will help you organise your case and think about the supporting documents you will use.

Chronology of events

It may be helpful for you and the Tribunal Member to bring a list of the important facts, dates, and events.

Practice presenting your case

During the hearing, it is important to be concise and stick to the facts. Rehearse what you are going to say. This will help you present your case without forgetting any important points and to stay focused on the issues.

Hearing preparation checklist

If your case is managed through NCAT's Consumer and Commercial Division, read the hearing preparation checklist to prepare for your hearing.

Communicating with NCAT and other parties

All communication about a case should be addressed to NCAT Registry. A copy of any correspondence you send to NCAT must also be sent to the other parties to the case, or their representatives. Learn more about communicating with NCAT.

What happens at the hearing?

The Tribunal Member will ask questions about your application, and both parties show their evidence and ask questions of each other.

After each party has given their evidence, the Tribunal Member will make a decision based on the evidence and in accordance with the law. Learn more about what happens on the hearing day.

Access and support

If you need help accessing NCAT and its facilities, particularly for people with mobility issues, hearing difficulties or a non-English speaking background, refer to our Services for people with disability.

If you have any questions about accessing the Tribunal or if you have any special requirements please contact us.