Parties can apply to renew proceedings if a work order (to provide goods or services) is not complied within the period specified by NCAT.
The information on this page applies only to cases in NCAT's Consumer and Commercial Division.
If NCAT orders a party to provide goods or services, the order will usually say when the work must be done. If the work is not done by that date, you may be able to apply to renew the proceedings.
A renewal of proceedings means NCAT can reopen the case and look at it again. NCAT may make a different order, instead of requiring the same party to do the work. For example, a work order may be changed to a money order.
You can apply to renew one or more orders from the original decision. You can also apply against one or more parties who were ordered to do the work.
Complete the Renewal of proceedings application form (PDF, 103.2 KB) and send to the NCAT Registry office managing your case.
You can apply for a renewal online as a ‘secondary application’. Find out how you can manage your case using NCAT Online Services.
Fees are payable for renewal of proceeding applications. View our fees and charges or apply for a fee waiver.
You must apply within the time set out in the original NCAT order. If no time was specified, the renewal application must be lodged within 12 months after the work was to be completed.
If you apply outside of the time limit, you can request a time extension as part of your application. NCAT will not always agree to a request for a time extension.
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