Coronavirus (COVID-19)

Please read the President's Message below to find out more about the temporary changes to NCAT's operations.

Find general information about measures in place and restrictions on accessing courts and tribunals during the COVID-19 (coronavirus) pandemic.

President's Message

29 July 2022

Changes to in-person hearings

Measures and precautions are being taken to minimise the risk of transmission of COVID-19.

Some in-person hearings have resumed at NCAT. Your listing notice will advise you if your matter is in person.

Some matters will proceed by audio visual link (AVL) or telephone. Do not attend in person if your matter is listed by AVL or telephone. 

Counter services

Do not attend an NCAT Registry if you do not need to. 

Parties can continue to lodge applications online* or by post. Submissions, evidence and other secondary material should be lodged by post.

NCAT's phone line and online services remain operational during this time. Please phone 1300 006 228 for assistance.

*Online applications are not available for all Division cases. Learn more about applying online.

Check-in service

People attending an NCAT hearing are required to check in to the hearing room. Service NSW QR codes are on display at all locations. Manual check-in is available for people without a digital device.

The data captured by the Service NSW COVID-Safe check-in is only used for the purposes of contact tracing by NSW Health.

Mask and face coverings

People attending any NCAT premises are required to wear face masks. An order under section 7 of the Court Security Act 2005 (PDF , 231.0 KB) is in force until 26 August 2022.

Attending in person

People attending an NCAT hearing are required to check-in and wear a face mask. 

Do not attend the NCAT waiting areas and hearing room more than 15 minutes prior to the start time of the hearing. You will be required to exit the building promptly after the hearing.

NSW Health advise that people should stay at home if they are feeling unwell. Please do not attend NCAT if you have any of the COVID-19 symptoms listed on the NSW Health website

You should not be leaving home if you have been directed by NSW Health to self-isolate.

For the latest updates from NSW Health visit their website.

The Hon Justice Lea Armstrong

29 July 2022

Previous messages from the President

Last updated:

29 Jul 2022

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