Coronavirus (COVID-19)

Please read the President's Message below to find out more about the temporary changes to NCAT's operations.

Find general information about measures in place and restrictions on accessing courts and tribunals during the COVID-19 (coronavirus) pandemic.

President's Message

23 August 2021

The Tribunal is monitoring the Commonwealth and State Governments’ announcements and health advice relating to Coronavirus (COVID-19).

Changes to in-person hearings

In response to the latest COVID-19 health advice from the NSW Government, there will be no in-person hearings at NCAT until lockdown restrictions are lifted.

Matters will proceed by audio visual link (AVL) or telephone if possible. If you have not already been contacted by the Registry with alternative arrangements please contact the Registry on 1300 006 228.

Counter services

There will be no in-person counter service at NCAT Registries until lockdown restrictions are lifted. Please make contact by phone or email

Check-in service

From Monday 12 July 2021 it is mandatory for people attending NCAT premises to check-in. Service NSW QR codes are on display at all locations, including registry counters and hearing rooms. Manual check-in is available for people without a digital device.

The data captured by the Service NSW COVID-Safe check-in is only used for the purposes of contact tracing by NSW Health.

Mask and face coverings

In response to the latest COVID-19 health advice, face masks are now compulsory in all NCAT premises.

Attending the Tribunal

Do not attend an NCAT Registry if you do not need to. NCAT is not currently conducting in-person hearings and counter services are restricted.  

NSW Health advise that people should stay at home if they are feeling unwell. Please do not attend NCAT if you have any of the COVID-19 symptoms listed on the NSW Health website

You should not be leaving home if you have been directed by NSW Health to self-isolate.

Registrars/Sheriff officers may deny entry or request any person to leave a building.

For the latest updates from NSW Health visit their website.

The Hon Justice Lea Armstrong

23 August 2021

Last updated:

23 Aug 2021

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