If the Guardianship Division order is not working

Contact the guardian or financial manager

If there is a problem with the actions of a guardian or financial manager you may be able to resolve the problem directly with them.

Guardianship orders

Where the NSW Public Guardian has been appointed as guardian, contact the NSW Public Guardian. You may be able to resolve the problem directly with the Public Guardian without seeking a review of the order or appealing the decision.

Where a private guardian has been appointed,  try to resolve the problem directly with the private guardian without seeking a review of the order or appealing the decision.

Financial management orders

Where a private financial manager has been appointed, contact the NSW Trustee and Guardian. You may be able to resolve the problem with the assistance of the NSW Trustee and Guardian without seeking a review of the order or appealing the decision.

Where the NSW Trustee has been appointed, contact the NSW Trustee and Guardian. You may be able to resolve the problem directly with the NSW Trustee and Guardian without seeking a review of the order or appealing the decision.

Apply to NCAT for a review

If your attempts to resolve the problem are unsuccessful, you may wish to apply for a review of the order. Learn more about:

• Review of guardianship orders
  
• Review of financial management orders

A review is not an appeal

When NCAT conducts a review, it does not re-examine the original decision. When hearing a review matter, NCAT considers the current circumstances of the person who is the subject of the order and decides whether the order should continue or whether it needs to be changed. 

Appeal the decision

If you wish to appeal from a decision of the Guardianship Division, you may appeal to the:

• NCAT Appeal Panel, or 
• Supreme Court of NSW

For more information read the Guardianship Division's Reviews and appeals fact sheet (PDF , 182.8 KB).