The definitions on this page are for terms commonly used at NCAT and in Tribunal proceedings.   Select a letter from the alphabetical list below to go to the list of words starting with that letter.

A | B | C | D | E | F | G | H | I | J | K | L | MN | O | P | Q | R | S | T | U | V | W | X | Y | Z


Alternative Dispute Resolution

Process to challenge a decision of the Tribunal. May be an internal appeal to the NCAT Appeal Panel or an appeal to a court.

The person or organisation that asks NCAT to make orders.

A request, complaint, referral or other document lodged with NCAT to start a new process.

Application form
The NCAT form used to make the application.

Australian Securities and Investment Commission.  Visit the ASIC website for more information.


Compulsory conference
A conference convened by NCAT which the parties are required to attend to attempt to resolve their matter or narrow the issues in dispute.

A form of alternative dispute resolution. Conciliation is an informal and private meeting between the parties. The aim of conciliation is to reach an agreement and resolve the matter without the need for a hearing.

A Member or Officer of NCAT skilled in alternative dispute resolution. They help parties during conciliation to reach an agreement or to narrow the issues in dispute.

Consent order
A decision made by NCAT to which all parties agree. This may or may not result from an ADR process.

Corporation fee
The corporation fee applies to all organisations defined as a corporation by section 57A of the Corporations Act 2001 (Cth).


Daily hearing list
A list of matters due to be dealt with by NCAT on that day.

An order, direction, decision or determination of NCAT.

Decision on the papers
A decision based on the application, written submissions and supporting documents, made without a hearing (whether face to face, by audio-visual link or by telephone).

Decision maker
The person who made the original decision under an enabling Act this is to be reviewed by NCAT.

Deputy President
A person appointed as a full or part time Deputy President of NCAT.  They may also be a Division Head.

Refer to Decision.

Instructions or orders given by NCAT concerning the future conduct of a matter.

Disciplinary proceedings involve the management of allegations or complaints against members of an occupation/profession that is regulated by an enabling law.

Divisional list
A list established under the NCAT Act for the management of a particular class of matters.


Enabling Act
An Act that confers jurisdiction on NCAT.  If there is an inconsistency between an enabling Act and the NCAT Act, the enabling Act prevails.

Enabling laws
An Act or Regulation that confers jurisdiction on NCAT.

Information provided to support a party’s position. Evidence can include documents, witness statements and expert reports. 

Ex tempore decision
Members who make a decision in a case immediately or shortly after the hearing are delivering an 'ex tempore' decision. (From Latin, meaning 'on the spur of the moment, without premeditation')


Posting, hand delivering, electronically lodging or other means of registering a document with NCAT.

Final hearing
A hearing presided over by a member or members where evidence may be presented and witnesses called.  NCAT may make an ex tempore decision or reserve its decision and issue written reasons at a later date.


A formal session at which evidence and submissions are presented for consideration by the Tribunal.


A person who is qualified to interpret for a party.

A hearing that may be conducted before the substantive hearing to determine interlocutory or procedural matters, for example a directions hearing.


The matters over which NCAT has authority to deal with.


Any application lodged with NCAT.

A form of alternative dispute resolution that helps parties identify issues in dispute, develop options, consider alternatives and try to reach an agreement.  A mediator has no advisory or determinative role in relation to the content of the matter but may advise on or guide the mediation process.

A Member or Officer of NCAT skilled in alternative dispute resolution who assists the parties to finalise their matter or narrow the issues in dispute through mediation.

A person appointed as a full time or part time member.


NCAT Divisions
Administrative and Equal Opportunity
Consumer and Commercial

National Disability Insurance Scheme . Visit the NDIS website for more information.


A decision made by NCAT that is legally binding on the parties involved in a dispute. An order may or may not give effect to a final decision or agreement.


A person or organisation is a 'party' to the proceedings before NCAT if they:
(a)  are the applicant or respondent
(b)  are joined to the proceedings
(c)  have a statutory right to intervene in proceedings
(d)  are specified by the Act or the enabling Act to be a party
(e)  are an original decision-maker (where the proceeding is in the review jurisdiction).

Person appointed as the President of NCAT and who is a Supreme Court Judge.

Presiding member
The sitting member of the Tribunal who solely constituted the Tribunal for dealing with a matter; or is the presiding member of a Tribunal consisting of more than one member dealing with a matter.

Procedural Directions
NCAT may issue documents called Procedural Directions to provide assistance to parties before the Tribunal and their representative concerning practice and procedure in the Tribunal.

Principal Registrar
A person appointed to the position of Principal Registrar under the NCAT Act.  The Principal Registrar assists the President in the management of the Tribunal and is assisted by Divisional Registrars.


Part of the Tribunal that provides administrative and case management support to the dispute resolution and hearing functions.

A subordinate law that governs specific operations of NCAT and is authorised under the Civil and Administrative Tribunal Act 2013.

Regulatory body
An agency or body that regulates an industry or profession and has the power to licence practitioners, employees or employers.

A person representing an applicant or respondent at a hearing.

Reserved decision
A decision that is not delivered on the day of the hearing but is held over until a later date.

The person or organisation to be affected or potentially bound by an order or decision made in a matter.  In a review application, the respondent is generally the original decision maker.

Review application
Review of an administrative decision made by an original decision maker.

Review jurisdiction
Matters in which NCAT reviews a decision made by an original decision-maker.

Rules specify usual procedures that must be followed when making applications to NCAT and in proceedings before NCAT. 


Service or serving
To give or deliver a copy of documents to another party.

Hearing or group hearing conducted by NCAT.

Sitting member
A person who constitutes, or is one of the people constituting, the Tribunal for dealing with a matter or matters.

Special fixture
A hearing that is listed for a specific length of time.  These hearings may run over a few hours or several days.

Stay of proceedings
An order that suspends a decision until the outcome of an appeal or another action. A stay may be set aside and the effect of an order resume. 

A party's argument presented to the Tribunal either orally or in writing.

A notice issued by NCAT directing a person to produce documents and/or attend and give oral evidence at a hearing.


NSW Civil and Administrative Tribunal


Related to occupations that are regulated by enabling laws.


An action to cease proceedings before NCAT.  An applicant may seek to withdraw their application at any time before a decision is made. However, permission to withdraw may be required.

A person who gives evidence at a hearing.

Written reasons for decision
A written statement explaining how the Tribunal Member(s) came to their decision.

Last updated:

10 Feb 2023

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