Get legal help and advice

Legal assistance with your matter

Legal Aid ​​NSW

Legal Aid NSW provides​​​ legal services to clients across NSW in most areas of criminal, family and civil law. 

If you have a legal problem in NSW, you can contact Legal Aid NSW. Their LawAccess NSW information officers can provide you with legal information and identify services in your area who can help you.

Legal Aid's Tenancy Appeals Advice Line also provides free legal advice for tenants about an appeal of an NCAT tenancy decision. 

Community Justice Cen​​​tres

Community Justice Centres p​​​rovide free and confidential services across NSW to help people prevent, manage and resolve disputes.

Home Building Advocacy Se​​rvice (HoBAS)

The Home Building Advocacy Service assists consumers in NSW who have an issue with a building contractor by providing free legal services, including legal information, referrals, advice and representation.

Find Legal Answe​​​​​rs

Find Legal Answers is a free online legal information resource for people living in NSW. This service is a partnership between NSW public libraries and the State Library of NSW.

Seniors Rights Ser​​​vice

The Seniors Rights Service provides free and confidential telephone advice, aged care advocacy, legal advice and community information to seniors across NSW.

Tenants Advice and Advoc​​acy Services

Tenants NSW website provide free information and advice to tenants, boarders and lodgers, and residential community residents. Visit www.tenants.org.au/get-advice to find the contact details of the service that covers your postcode.

Aboriginal Tenants A​​​​dvice and Advocacy Services

NSW Aboriginal Tenants Advice Services provide free advice and advocacy for Aboriginal tenants living in NSW.

Other organisations that may help

Australian Securities and Investm​​​​​ent Commission (ASIC)

ASIC is Australia's corporate regulator. They provide general information and advice for companies, businesses and consumers. Search the ASIC Registers for current information on companies and business names.

Housing Appeals Committe​​e

The Housing Appeals Committee is an independent agency that deals with appeals from people who are unhappy about a decision made by a NSW social housing provider.

NSW Fair Tra​​​ding

NSW Fair Trading provides information and assistance to consumers and people with disputes about home building, renting, strata living, retirement villages and residential communities.

NSW Health Care Complai​​​​nts Commission (HCCC)

The Health Care Complaints Commission acts to protect public health and safety by dealing with complaints about health service providers in NSW.

NSW Ombudsma​​​​n

The NSW Ombudsman receives and responds to complaints about NSW public authorities and community providers funded by the NSW Government.

NSW Small Business Comm​​​​issioner

The NSW Small Business Commissioner provides advice for small business owners and mediation services for retail tenancy matters.

NSW Trustee and Gua​​​rdian

The NSW Trustee and Guardian supports people in NSW to plan for their future legal and financial decisions. NCAT may appoint the NSW Trustee and Guardian as the financial manager of a person with a decision-making disability.

NSW Public Gua​​​rdian

The NSW Public Guardian can be appointed by NCAT to make healthcare, lifestyle and medical decisions on behalf of a person with a decision-making disability. They also provide information and support to private guardians.

Victims Serv​​​ices

Victims Services provides information, referrals and programs to victims of violent crime in NSW. They are part of the Department of Communities and Justice.