NSW Civil and Administrative Tribunal

Guardianship Division FAQs

Frequently asked questions about applications heard in NCAT's Guardianship Division.

Information alert

The information on this page applies only to cases in NCAT's Guardianship Division.

   

Understanding guardianship and financial management

What is the difference between guardianship and financial management?

Guardianship is about the appointment of someone to make decisions for a person who lacks capacity to make his or her own personal and lifestyle decisions. These may include decisions such as where the person lives, what services they receive, and what medical and dental treatment they receive.

Financial management is about the appointment of someone to make decisions for a person who lacks the capability to manage their own financial affairs, property or money.

How long does an order last for?

The Tribunal can make a guardianship order for up to 3 years. However, most initial guardianship orders are made for a period of 12 months or less. The Tribunal will hold another hearing to review the order before the expiry of the term of the order. The Tribunal may decide that it will not review the order and if so the Tribunal will indicate that in the order. 

Most financial management orders continue and are not automatically reviewed. The Tribunal may however order that it to be reviewed within a particular time and this will be set out in the order.

However, anyone who has a genuine concern for the welfare of the person can apply at any time for the order to be reviewed if they have sufficient grounds for doing so. The Tribunal may make an interim order lasting up to six months and adjourns a financial management application to seek further information about the person's capability to manage their finances.


Making an application

Must I tell the person and others involved that I am making the application?

Yes, you must. This is one of the key responsibilities of the applicant. The Guardianship Act 1987 requires the applicant to give each party to an application, including the subject person, a copy of the application. 

If I want to propose myself as guardian or financial manager do I have to lodge an application?

No. An applicant generally indicates who they are proposing as guardian and/or financial manager in their application.

If you disagree with the applicant's proposal and you wish to propose yourself or someone else as the guardian or financial manager you should discuss this with the Tribunal officer responsible for preparing the application or review for hearing. If you are proposing yourself you will need to participate in the hearing but there is no need to make a separate application.

How long before a hearing is held?

All applications in the Guardianship Division are reviewed on receipt to determine whether the application identifies any risk being experienced by the person who is the subject of the application (‘the person’). The time taken for an application to be heard depends on a range of factors including:

  • the risk, if any, to the person
  • the time required to gather the necessary evidence to prepare the application for hearing.

When preparing an application for hearing, a Tribunal officer will contact the applicant, the person who is the subject of the application and other people who are most significantly involved in the matter. The applicant is responsible for providing the relevant evidence to support their application. 

The information required to support the application includes medical and professional evidence about the person’s capacity to make his or her own decisions and information about any risk to the person.

Applicants are advised to notify the Tribunal if from the time of application the person’s circumstances change and there is an increased risk to the person.  

Applicants are usually required to give a copy of the application to the other parties including the person the application.  The parties are usually required to give any relevant material to the Tribunal and to each other before the hearing.


Parties to the proceedings

Who is a party to a Guardianship Division matter?

A party is a person with certain rights in an NCAT case. These rights include receiving:

  • notice of the hearing
  • submissions and evidence
  • the reasons for NCAT’s decision.

Read the fact sheet Who is a party to proceedings in the Guardianship Division? to find out who may be a party in different Guardianship Division cases.

What happens next if I am a party to a Guardianship Division case?

Getting the application

If you are a party to the application:

  • The applicant must give you a copy of the application, and
  • Copies of any documents they give to NCAT.

Giving your own evidence

You can also give your own evidence to NCAT about the application.

This might include information about the person, their needs, or your views about what should happen.

For help, read these FAQs:

  • What type of evidence should I send NCAT?
  • How should I prepare my evidence and written submissions?

Telling other people about the hearing

You may tell people in the person’s life about the hearing, even if they are not parties to the case.

If they want NCAT to know their views, they can give NCAT their own evidence about the application.

Sharing your evidence with other parties

You must give copies of all documents you give to NCAT to the other parties involved the case.

Do not give NCAT any information that you do not want the other parties to read.

For more information about confidentiality and how information given to NCAT will be shared or disclosed, read the fact sheet Providing information to the Guardianship Division (PDF, 357.1 KB).


Evidence and submissions

What type of evidence should I send NCAT?

You must give NCAT evidence to support the application.

Evidence means information that helps NCAT understand the application.

NCAT generally needs a professional opinion about the person’s disability and whether they can make decisions about their personal and/or financial affairs.

This includes reports or information from professionals who know the person, such as:

  • a doctor or other health or disability professional
  • a lawyer or accountant helping with their finances
  • their accommodation or service provider
  • a counsellor or financial counsellor
  • a social worker.

What form can the evidence be in?

Your evidence can be sent as:

  • a report
  • a written statement
  • a statutory declaration
  • an affidavit
  • a bank statement.

At the hearing, you can also give oral evidence (speaking to NCAT in person).

Sharing your evidence with other parties

You must give copies of all documents you give to NCAT to the other parties involved in the case.

Do not give NCAT any information that you do not want the other parties to read.

For more information about confidentiality and how information given to NCAT will be shared or disclosed, read the fact sheet Providing information to the Guardianship Division (PDF, 357.1 KB).

Must I give the person and the other parties the evidence and submissions I give to the NCAT?

Unless NCAT makes a confidentiality order, as a party you must give the person and all parties anything you send to NCAT. This applies to all proceedings in the Guardianship Division.

Read the fact sheet Providing information to the Guardianship Division (PDF , 357.1 KB) for information about confidentiality and the disclosure of information provided to NCAT’s Guardianship Division.

How should I prepare my evidence and written submissions?

Preparing your documents properly helps NCAT read and understand your case

Make sure your documents are clear

  • Make sure all documents are clear, easy to read, and can be printed.
  • If possible, send documents as a PDF or Word (DOC or DOCX) file.
  • Do not send separate photos of each page.
  • If you need to scan, copy, or print documents, most public libraries have facilities you can use for a small fee.

Label your documents clearly

  • Put the case number on every document.
  • Sign and date your written statement and submissions.
  • Number every page.
  • If you include attachments:
    • Number them, and
    • Clearly refer to them in your written submission.
  • If you are sending many documents, include a list (index) that explains what each document is.

Sending your documents to NCAT

  • Try to send all documents in one email.
  • Do not send many separate emails with different documents.

Important cybersecurity rules

For security reasons, NCAT will not open or look at:

  • USB drives
  • Videos
  • Zip files
  • Cloud storage links (for example, Google Drive or Dropbox)
  • Clickable links inside documents

If you have a lot of information

If you need to give NCAT a large amount of material, the Registrar may ask you to provide four printed copies for NCAT. You must also give printed copies to the person and the other parties.


Preparing for the hearing

Does the person at risk have to come to the hearing?

The Tribunal would prefer the person who is the subject of the application at risk to attend and participate in the hearing unless it is not possible due to ill health or some other special circumstance. The Tribunal's decision may impact significantly on the rights of the person. For this reason every effort is made to involve the person in the process to the greatest extent possible. The applicant is responsible for making the arrangements for the person to attend the hearing.

Do I have to bring anything to the hearing?

Generally it is not necessary to bring anything to hearings. If you want the Tribunal to consider a document and you are the applicant, you can lodge it with the application itself or no later than 14 days of the application being submitted.  You must also give a copy to the other parties.  If you are a party, you should give any relevant documents to the Tribunal and to each other party no later than 21 days of the application being submitted.

Does the applicant have to come to the hearing?

One of the key responsibilities of the applicant is to attend and participate in the hearing. 

Can I have someone represent me?

The Tribunal will conduct the hearing with as little formality as possible. Parties to the application can be represented by a lawyer or other person but usually this is not necessary. If you would like to have a legal or other representative, you must get the Tribunal’s approval.

You should make this request in writing to the Tribunal as soon as possible – at least five working days before the hearing. If this is done, the Tribunal may make its decision about whether or not to grant leave for legal representation before the hearing date. Otherwise, it will make this decision at the beginning of the hearing.   The request should include the reasons why you want to be represented.


After the hearing

When will I know the outcome of the hearing?

The Tribunal will usually tell people at the hearing what it has decided before the hearing ends. If a guardianship or financial management order was made, the order will usually start straight away.

The parties will receive written orders and written reasons for the decision as soon as possible after the hearing.

I am not happy with the decision made by the Tribunal. What can I do?

A party to proceedings in the Guardianship Division may appeal any decision to the Supreme Court or the Appeal Panel of NCAT. An appeal cannot be made to both the Court and the Appeal Panel.

An appeal may be made on:

  • A question of law or
  • Any other grounds

if the Appeal Panel or the Court grants leave for the appeal to be made on those grounds.

If the appeal is against an interlocutory decision, then it can only be made with the leave of the Appeal Panel or the Court.

Some examples of an interlocutory decision are:

  • decision about joining a party to proceedings
  • decision about granting leave for legal representation
  • decision about the adjournment of proceedings.

The Tribunal can review the guardianship and financial management orders that it makes. The Tribunal reviews a guardianship order at the end of its term as a legal requirement. It can direct particular financial management orders to be reviewed. However, someone who has a genuine concern for the person who is the subject of the order can request a review of an order at any time. 

How do I get rid of a financial management order?

NCAT can revoke a financial management order only if it is satisfied that:

  • the person can now manage their own financial affairs, or
  • ending the order is in the person’s best interests

You can apply to revoke the order if you have evidence to support either reason.

   

Support after an order is made

Where can private guardians or financial managers get support?

Private or enduring guardians can get information and guidance from Guardian Support Services at NSW Trustee and Guardian.

Private financial managers can get support from the NSW Trustee and Guardian.

For more information read our fact sheets:

Will the NSW Public Guardian or NSW Trustee keep me informed?

The Guardianship Act 1987 recognises the importance of the person's close relationships. If you are close to the person and have a genuine interest in their welfare, your views will considered.

Contact the NSW Public Guardian or NSW Trustee and Guardian​ directly if you have concerns about the person’s welfare.

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