NSW Civil and Administrative Tribunal

Apply online

Submit and manage your application online with NCAT Online Services. Available for all Consumer and Commercial Division case types.

Information alert

NCAT Online Services is available for Consumer and Commercial Division cases only. For all other Divisions please download an application form in PDF format.

How to apply online

  1. Gather information

    Check the case type page or legislation for orders NCAT can make. Gather any supporting documents.

  2. Create an account

    Register or log in to NSW Online Registry. Note: 100 points of ID are required.

    NSW Online Registry

  3. Start a new case

    Go to NCAT Online Services to start a new case. The process takes approx 30 minutes.

    NCAT Online Services

  4. Pay the application fee

    Submit your application payment using a valid credit or debit card.

    Fees at NCAT

  5. Receive confirmation

    After submitting you will receive a confirmation email with your application copy.

Critical alert

If you are unable to use NCAT Online Services, please download and submit your application using the appropriate Consumer and Commercial Division form in PDF format.

Case types accepted online

You can apply online with NCAT Online Services for the following case types:

For more information

User guides

View our NCAT Online Services User Guides to learn how to start and manage your case.

Technical support

Troubleshoot with our NCAT Online Services FAQs and find answers to common technical issues.

If you need further assistance, submit an enquiry online and NSW Online Registry support staff will get back to you during business hours.

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