Victims recognition or restitution payments

Victims support and restitution payments are governed in NSW by the Victims Rights and Support Act 2013. 

Victims Services is the government agency responsible for providing support to victims of crime. Decisions about victims services are made by the Commissioner of Victims Rights and delegates of the Commissioner.

What can NCAT review

NCAT can review certain decisions made by the Commissioner of Victims Rights under the Victims Rights and Support Act 2013.

Recognition payments

NCAT can review a decision about a recognition payment after it has been internally reviewed by the Commissioner. If you have applied for an internal review of a decision about a recognition payment, you should be notified by the Commissioner of the outcome of the internal review and your right to have the decision administratively reviewed by NCAT. Learn more about the steps in a victims recognition payment matter.

Restitution payments

NCAT can review a decision about an order for restitution made against a defendant. A defendant who is dissatisfied with the decision making the order must first lodge a written objection to the order with Victims Services. A defendant can then apply to NCAT for an administrative review of the decision after the Commissioner determines the objection.  If the objection has not been determined by the Commissioner within 90 days an application can be made to NCAT. Learn more about the steps in a victims restitution payment matter.

If you are unsure whether your matter can be dealt with by NCAT, please contact Victims Services and/or seek legal advice.