Fact sheets
Fact sheets about general processes and specific information about proceedings in NCAT’s Divisions.
General fact sheets
| Fact sheet | Description |
|---|---|
| Introducing NCAT (PDF, 74.5 KB) | Explains the role of the NSW Civil and Administrative Tribunal (NCAT) and what it does. |
| Attending hearings by telephone or video (PDF, 182.6 KB) | Find out how parties or witnesses can attend a hearing and how to make a request to attend (or participate) by telephone or video. |
| Conclaves and expert evidence (PDF, 211.3 KB) | Find out when NCAT may order that experts meet in a conclave to discuss issues in dispute. |
| Federal jurisdiction (PDF, 223.2 KB) |
Explains what happens if there is a 'federal jurisdiction' problem. |
| Getting help (PDF, 161.6 KB) | A list of services in NSW that provide free or low-cost legal information, advice and assistance. |
| How we can and cannot assist (PDF, 118.0 KB) | Explains what information and assistance NCAT Registry staff can and cannot provide. |
| Complaints about NCAT (PDF, 106.9 KB) | Explains what a complaint is, how they are managed and what kind of response you will receive. |
Fact sheet for Aboriginal and Torres Strait Islander people
| Fact sheet | Description |
|---|---|
| Aboriginal fact sheet - Do you need legal help? (PDF, 460.3 KB) | A list of services in NSW that give legal information, advice and referrals for Aboriginal and Torres Strait Islander people. |
Administrative and Equal Opportunity Division fact sheets
| Fact sheet | Description |
|---|---|
| Decision timeframes in the Administrative & Equal Opportunity Division and Occupational Division (PDF , 64.7 KB) |
Explains when you can expect a decision from the Administrative & Equal Opportunity Division or Occupational Division. |
| Working with Children Check hearing (PDF , 364.9 KB) |
Explains how to prepare for a Working with Children Check hearing. |
Appeal Panel fact sheets
| Fact sheet | Description |
|---|---|
| Decision timeframes for internal appeals (PDF , 84.9 KB) | Explains when you can expect to receive a decision from NCAT's Internal Appeal Panel. |
Consumer and Commercial Division fact sheets
| Fact sheet | Description |
|---|---|
| Community schemes (PDF, 202.1 KB) | Information on how community schemes disputes are managed at NCAT. |
| Conciliation (PDF, 102.0 KB) | Information about the conciliation process used by NCAT's Consumer and Commercial Division. |
| Decision timeframes in the Consumer & Commercial Division (PDF, 64.0 KB) | Explains when you can expect to receive a decision from NCAT's Consumer and Commercial Division. |
| Enforcing orders (PDF, 162.8 KB) | Information on how to enforce a money order from NCAT. |
| Information for respondents (PDF, 121.4 KB) | Explains what to expect as a respondent in NCAT's Consumer and Commercial Division proceedings. |
| Preparing for hearing (PDF, 118.4 KB) | How to prepare for a hearing in NCAT's Consumer and Commercial Division. |
| Residential communities (PDF, 262.2 KB) | Information on how to resolve a residential communities dispute at NCAT. |
| Retirement villages (PDF, 236.4 KB) | Information on how to resolve a retirement village dispute at NCAT. |
| Strata schemes (PDF, 232.2 KB) |
Information on how to resolve a strata schemes dispute at NCAT. |
| Tenancy and social housing (PDF, 291.0 KB) | Information on how to apply to NCAT to resolve a tenancy or social housing dispute. |
Guardianship Division fact sheets
Visit the Guardianship Division fact sheets page for information about NCAT's Guardianship Division and how matters are dealt with in that Division.
Occupational Division fact sheets
| Fact sheet | Description |
|---|---|
| Decision timeframes in the Administrative & Equal Opportunity Division and Occupational Division (PDF , 64.7 KB) | Explains when you can expect a decision from the Administrative & Equal Opportunity Division or Occupational Division. |
Last updated:
12 Sep 2024
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