Contact us


Contact NCAT on 1300 006 228 and follow the prompts.

  • Press 1 for Consumer and Commercial Division
  • Press 2 for Guardianship Division
  • Press 3 for Administrative and Equal Opportunity and Occupational Divisions
  • Press 4 for Internal Appeals

Interpreter Service (TIS): 13 14 50
National Relay Service: 1300 555 727

Opening hou​​​​rs

9.00am to 4:30pm Monday to Friday except public holidays

Registry locations

Address details for all NCAT Registry offices. Learn more about transport and parking and security procedures.

Administrative and Equal Opportunity Division and Occupational Division

Level 10 John Maddison Tower​, 86-90 Goulburn Street Sydney  
Post: PO Box K1026, Haymarket NSW 1240 | DX 11539 Sydney Downtown 

Appeals Unit

Level 10 John Maddison Tower, 86-90 Goulburn Street Sydney
Post: PO Box K1026, Haymarket NSW 1240 | DX 11539 Sydney Downtown

Consumer and Commercial Division

Sydney Registry

Level 14 Civic Tower, 66 Goulburn St, Sydney 
Post: GPO Box 4005, Sydney NSW 2001 | DX 11638 Sydney Downtown 

Liverpool Registry

Level 7, 35 Scott St, Liverpool 
Post: PO Box 723, Liverpool BC NSW 1871 | DX 5057 Liverpool

Newcastle Registry

Street address: Level 1, 175 Scott St, Newcastle 
Post: PO Box 792, Newcastle NSW 2300 | DX 7848 Newcastle 

Penrith Registry

Ground Floor, Cnr Belmore and Station Sts, Penrith 
Post: PO Box 988, Penrith NSW 2751 | DX 8057 Penrith 

Tamworth Registry

3-5 Kable Korner Complex, Cnr Kable Ave and Darling St, Tamworth 
Post: PO Box 1033, Tamworth NSW 2340 | DX 6111 Tamworth 

Wollongong Registry

Level 3, 43 Burelli St, Wollongong 
Post: PO Box 319, Wollongong NSW 2520
DX: DX 27842 Wollongong 

Guardianship Division

Level 6 John Maddison Tower​, 86-90 Goulburn Street Sydney 
Post: PO Box K1026, Haymarket NSW 1240 | DX 11539 Sydney Downtown 

Principal Registry

Level 9 John Maddison Tower​, 86-90 Goulburn Street Sydney (no public counter)
Post: PO Box K1026, Haymarket NSW 1240 | DX 11539 Sydney Downtown 

NCAT Online

For general enquiries about an online application or NCAT procedures call
1300 006 228 during business hours.

For technical issues with the NCAT Online website, contact the Technical Services team.

Accessing John Maddison Tower

Sheriff's Officers on the ground floor of the building operate airport-style security​. You will need to place all metal objects and anything you are carrying on the conveyor belt to pass through the scanner.

John Maddison Tower is accessible by wheelchair. Learn more more information about our services for people with disability​.

Need language assistance?

Call the Translating and Interpreting Service (TIS National) on 13 14 50 and ask them to telephone NCAT on 1300 006 228.

National Relay Service

If you are deaf, or have a hearing or speech impairment, contact the National Relay Service and ask to call NCAT on 1300 006 228.

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