Consumers and businesses

NCAT can decide disputes between consumers and businesses, including general consumer claims, motor vehicle and retail lease disputes.

Consumer complaints up to the value of $100,000 about the supply of goods or services in NSW
Complaints about motor dealers or repairers, and motor dealer contract disputes with a manufacturer
Retail lease disputes between a landlord and a tenant of a retail shop in NSW
Disputes about commissions and fees charged by a licenced agent.
Disputes about conveyancing costs charged by a licensed conveyancer
Disputes about uncollected or abandoned goods
Disputes about claimed stolen goods in possession of a pawnbroker and second-hand dealer.
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