Consumers and businesses

NCAT can decide disputes between consumers and businesses, including general consumer claims, motor vehicle and retail lease disputes.

Consumer claims

Consumer complaints up to the value of $100,000 about the supply of goods or services in NSW

Motor vehicles

Complaints about motor dealers or repairers, and motor dealer contract disputes with a manufacturer

Retail leases

Retail lease disputes between a landlord and a tenant of a retail shop in NSW

Agent commissions and fees

Disputes about commissions and fees charged by a licenced agent.

Conveyancing costs

Disputes about conveyancing costs charged by a licensed conveyancer

Uncollected goods

Disputes about uncollected or abandoned goods

Pawnbrokers and second-hand dealers

Disputes about claimed stolen goods in possession of a pawnbroker and second-hand dealer.

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We acknowledge the traditional owners and custodians of the land on which we work and we pay respect to the Elders, past, present and future.