Contact us


Contact NCAT on 1300 006 228 and follow the prompts.

  • Press 1 for Consumer and Commercial Division
  • Press 2 for Guardianship Division
  • Press 3 for Administrative and Equal Opportunity and Occupational Divisions
  • Press 4 for Internal Appeals

Interpreter Service (TIS): 13 14 50
National Relay Service (NRS)

NCAT staff can give you procedural information but not legal advice. Find out where you can get legal help and advice.

Opening hou​​​​rs

8:30am to 4:30pm Monday to Friday except public holidays

Registry locations

Address details for all NCAT Registry offices. Learn more about transport and parking and security procedures.

Sydney CBD Registries

Administrative and Equal Opportunity Division and Occupational Division

Level 10 John Maddison Tower​, 86-90 Goulburn Street Sydney  
Post: PO Box K1026, Haymarket NSW 1240

Appeals Unit

Level 10 John Maddison Tower, 86-90 Goulburn Street Sydney
Post: PO Box K1026, Haymarket NSW 1240

Consumer and Commercial Division

Level 14 Civic Tower, 66 Goulburn St, Sydney 
Post: GPO Box 4005, Sydney NSW 2001

Guardianship Division

Level 6 John Maddison Tower​, 86-90 Goulburn Street Sydney 
Post: PO Box K1026, Haymarket NSW 1240 

Principal Registry

Level 9 John Maddison Tower​, 86-90 Goulburn Street Sydney (no public counter)
Post: PO Box K1026, Haymarket NSW 1240 

Metropolitan and Regional Registries

Liverpool Registry

Street address: Level 7, 35 Scott St, Liverpool
Post: PO Box 723, Liverpool BC NSW 1871

Newcastle Registry

Street address: Level 1, 175 Scott St, Newcastle 
Post: PO Box 792, Newcastle NSW 2300

Parramatta Registry

Level 5, 9 George St, Parramatta 

Penrith Registry

Ground Floor, Cnr Belmore and Station Sts, Penrith 
Post: PO Box 988, Penrith NSW 2751

Tamworth Registry

3-5 Kable Korner Complex, Cnr Kable Ave and Darling St, Tamworth 
Post: PO Box 1033, Tamworth NSW 2340

Wollongong Registry

Level 3, 43 Burelli St, Wollongong 
Post: PO Box 319, Wollongong NSW 2520

NCAT Online

Please read Online Services Help before submitting an enquiry.

General enquiries

For general enquiries including:

  • How to register
  • Using online services
  • Existing applications
  • NCAT procedures.

Contact the Registry on 1300 006 228 during business hours.

Technical issues

For technical issues including: 

  • User registration
  • Logging in
  • Payments.

Submit your enquiry using the NSW Online Registry Contact Us form.

Accessing John Maddison Tower

Sheriff's Officers on the ground floor of the building operate airport-style security​. You will need to place all metal objects and anything you are carrying on the conveyor belt to pass through the scanner.

John Maddison Tower is accessible by wheelchair. Learn about our services for people with disability​.

Need language assistance?

Call the Translating and Interpreting Service (TIS National) on 13 14 50 and ask them to telephone NCAT on 1300 006 228.

National Relay Service

If you are d/Deaf, hard of hearing, or have a speech communication difficulty, contact the National Relay Service  and ask to call NCAT on 1300 006 228.

Last updated:

26 Apr 2024

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