NSW Civil and Administrative Tribunal

NCAT Annual Report 2024-2025

Announcement – 1 May 2026

The NCAT Annual Report 2024-2025 has been tabled by the Attorney General in NSW Parliament and is now available to download.

NCAT Annual Report 2024-2025 (PDF, 2.4 MB)

2024-25 in Review

73,724 Applications lodged

  • 3.5% increase in applications lodged compared to 2023-2024
  • 655 internal appeals lodged

59.4% Applications lodged online

  • 83.3% of applications in the Consumer and Commercial Division lodged online

124,736 Hearings and other listing events

  • Held in 45 locations across NSW
  • Includes hearings, case conferences, conciliation, directions, expert conclaves, interim orders and mediation sessions

70,693 Matters finalised

  • 0.04% increase in finalisations compared to 2023-2024
  • Achieved an overall clearance ratio of 95.9%

86 Community consultations, stakeholder group meetings, Tribunal Member and staff training sessions

1.3 million+ Website visits

  • 1,3492,763 visits to the NCAT website
  • 2,794,448 pages viewed online
  • 1,674 followers on NCAT X (formerly Twitter)
  • 3,894 e-newsletter subscribers

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