Changes to consumer laws

Announcement - 18 July 2022

From 18 July 2022, changes to the Fair Trading Act 1987 allow NCAT to decide consumer complaints up to the value of $100,000. This includes consumer claims about motor vehicles and the supply of goods or services in NSW.

What has changed?

The maximum amount you can claim in a consumer claims or motor vehicles matter has increased from $40,000 to $100,000. This aligns with the Australian Consumer Law (ACL) threshold of $100,000. 

Updated NCAT application forms

The following NCAT application forms have been updated to reflect the consumer law changes.

Last updated:

18 Jul 2022

Was this content useful?
We will use your rating to help improve the site.
Please don't include personal or financial information here
Please don't include personal or financial information here
Top Return to top of page Top